Privacy Policy
Your privacy is important to us. This Privacy Policy explains how NanyBot collects, uses, discloses, and safeguards your information when you visit our website nanybot.com and use our chatbot services. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Includes information such as your name, email address, phone number, and payment details when you sign up for our services or contact us.
- Usage Data: Includes data about how you interact with our services, such as IP address, browser type, operating system, and pages visited.
- Chat Data: Includes interactions with our chatbot, including queries, responses, and any other information you provide during these interactions.
- Technical Data: Includes data collected through cookies and similar technologies, such as device identifiers and browsing history.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services, including troubleshooting and improving our chatbot functionalities.
- To process transactions and manage billing.
- To communicate with you, including responding to your inquiries and providing customer support.
- To personalize your experience by offering tailored recommendations and content.
- To analyze usage and performance to improve our services and user experience.
- To send periodic updates, promotional materials, or newsletters if you have opted in to receive them.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors and data analytics providers.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If NanyBot is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access and review the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.
- Objection: You have the right to object to our processing of your personal information in certain circumstances.
- Restriction: You can request the restriction of processing your personal information under certain conditions.
- Data Portability: You may request a copy of your personal information in a structured, commonly used format.
To exercise these rights, please contact us at contact@nanybot.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device to help us understand how you use our site and to provide a personalized experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use some features of our site.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@nanybot.com
Address: NanyBot, Dhaka, Bangladesh