Nanybot - Refund Policy

Refund Policy

At Nanybot, we stand behind our AI-powered content creation services with a straightforward and customer-friendly refund policy. We offer a 30-day money-back guarantee for all our services, including our article writing platform.

Our 30-Day Money-Back Guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of the purchase date. You are not required to provide any specific reason for the refund, though we welcome your feedback to help us improve our services.

What's Covered

  • All subscription plans for article.nanybot.com
  • One-time credit purchases
  • Add-on services and features

Refund Process

To initiate a refund:

  • Email us to contact@nanybot.com:
    1. From the same email used for creating account
    2. Mention last transaction amount
    3. Reason of refund request
  • Please be informed that:
    • Once refunded, equivalent credits will be deducted from your account

Refund Timeline

Once approved, refunds are processed within 3-5 business days. The time it takes for the refund to appear in your account depends on your payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 2-3 business days
  • Bank Transfers: 5-7 business days

Enterprise Customers

For enterprise customers with custom contracts, refund terms may vary based on the specific agreement. Please refer to your contract or contact your account manager for details.

Exceptions

While we aim to make our refund process as straightforward as possible, there are a few exceptions:

  • Refunds cannot be issued for content that has already been generated and downloaded
  • Promotional credits or bonus credits are non-refundable
  • Accounts found to be in violation of our terms of service are not eligible for refunds

Feedback

We appreciate feedback from customers requesting refunds. Your input helps us improve our services and better serve our community

Last Updated: February 2025

Our Commitment

We're committed to providing high-quality AI-powered content creation services. If our solution doesn't meet your needs, we make it easy to get your money back. Your satisfaction is our priority.

THANK YOU FOR CHOOSING NANYBOT